Returns

Return with no questions asked

We want you to be satisfied with our products. Therefore, we offer a 30 day return policy with no questions asked. You can return any products within 30 days to get a full refund. You pay for and stand responsible for the shipping back to us. You may not have used the product other than trying it at home. We will refund the money for the products once we have received them. Note that it may take a few days for the money to reach your account – usaually 2-5 bank days but no longer than 30 days.

Reclamation

We have a three year statutory warranty. You may reclaim a product whith a problem or if it was misrepresented on our website. You pay for and stand responsible for the shipping back to us. We will fix the product or send you a new one. If we don’t have the product in stock; you may choose another product with the same price or get your money back. In case of a reclaim which leads to a cash refund; the value of the product may be deducted depending on how old it is (up to 33% per year). We follow the recommendations from The National Board for Consumer Disputes (ARN) during reclamations.

Return a product

  1. Contact us and state:
    • Order number.
    • Which product you want to return.
  2. Return the product to the address below and include a note with the order number. Note that you pay for and stand responsible for the shipping back to us.
  3. You will get a refund after we have reveived the product. Note that it may take a few days for the money to reach your account – usaually 2-5 bank days but no longer than 30 days.

Reclamation

  1. Contact us and state:
    • Order number.
    • Which product you want to return.
    • What’s wrong with the product.
  2. Return the product to the address below and include a note with the order number. Note that you pay for and stand responsible for the shipping back to us.
  3. You will get a refund after we have reveived the product and confirmed the reclamation. Note that it may take a few days for the money to reach your account – usaually 2-5 bank days but no longer than 30 days.

Send to

Daiari Mayoe HB
Bolmensvägen 6
120 50 Årsta
SWEDEN